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Clerk (#786,944,494) 

Location: worldwide (CV #786,944,494)

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Responsible for directly managing and overseeing the delivery of 10 teams for operational success (150 – 175 HC)
Ensure the delivery of KPIs, directly impact of overall SLAs
Responsible for the development and implementation of internal processes and supporting business processes, performance monitoring and improvement activities designed to meet departmental and organizational goals
Responsible for enhancing individual job satisfaction of all delivery teams through effective employee engagement and career development plans
Responsible for delivering all operational services to the clients at or less than the expected cost and in line with the SLAs
Responsible for generating billing specific reports, budgeting and forecasting cost, forecasting and getting the revenue accrued

Personal Details

Rakesh Piedade
47 Years

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Preferred Job Location

Educational Qualifications

Highest Qualification
Bachelor's degree  (Bachelor in Commerce) from Vinayaka Mission University  with 66% Marks / Grade / Class

Professional Details

Professional Experience
13 Years
Languages known
English  (Expert)

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