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Click to return to Gigajob United Kingdom's homepage. This is a CV of a candidate looking for a job as:

Customer Service (#538,454,075) 

Location: Bury (), United Kingdom (CV #538,454,075)

profile picture cv
 

I have a sound customer service background mainly via TV Licensing (both inbound and outbound). It was with TV Licensing that I learnt a great deal about complaint handling, effective listening skills and if possible resolving the query or complaint at first point of contact, whilst remaining calm. This was handling a high volume of calls.

I realise the importance of empathy with a customer and how reassurance is paramount in a customer relationship. I can converse confidently at all levels. I am also confident in a face to face and email customer service role.

I am fully aware of Data Protection.

I enjoy becoming fully involved in my job and love to learn new policies and updates on information. I have recently updated my IT skills by obtaining my ECDL Level 2 (95%).

I am very much a team player, whilst also reaching my own targets.

My temporary positions, although not ideal stability wise, allowed me to work in varying environments and learn new systems and skills.

Personal Details

Name
Finola Kiernan
Gender
Female
Age
53 Years

Job Details

Employment Status
Full time or Contract / Freelance
Type of Salary
Fixed salary
Preferred Job Location
Town
Bury
Population
60,720
Post Code
GB-BL9
District
Greater Manchester
State
North West England
Country
United Kingdom

Educational Qualifications

Highest Qualification
Standard X

Professional Details

Professional Experience
10 Years
  • Statistics for this Jobseeker's Posting

    Gigajob-ID
    538,454,075
    Posted
    85 days ago
    Short-Link
    https://www.gigajob.com/en-GB/538454075.html
    Seen in Search Results
    This ad was matched 19 time(s) in Gigajob search results
    Page Viewed
    This ad was viewed 3 time(s) by Gigajob users