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Customer Service Advisor ( E-Commerce) - CP-CSA-NTTS (#134,646,021) 

Job offer #134,646,021 in Nottingham (East Midlands), United Kingdom

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CUSTOMER SERVICE ADVISOR , CUSTOMER SERVICE , ONLINE RETAIL , E- COMMERCE - NOTTINGHAM
Must be available IMMEDIATELY for registration, interview and start week commencing 2nd June 2014.
A great opportunity is available to join the UK's leading internet based providers in Nottingham. Due to continued company growth they are seeking a full time Online Customer Service Advisor to join their E-Commerce operation.

JOB ROLE:
* Order processing and tracking
* Working closely with courier companies to solve delivery queries
* Dealing with customer queries via emails and phone calls
* Maintain excellent eBay and Amazon accounts performance and listings
* Upsell when having an opportunity
* Prepare daily performance analysis reports

We are looking for an experienced individual who is committed to delivering exceptional customer service and possess excellent people skills. You will have a friendly and professional telephone manner and experience in an online customer service and sales environment.

Working as part of a team, the hours will include some evenings until 6pm and answering customer queries on weekends will be required on rota basis

You will need a 'can do' attitude, an abundance of confidence, process excellent communication skills and be friendly, articulate and customer focused.

If you feel you have the skill set to succeed in this highly competitive, demanding yet rewarding role then please apply TODAY!

The Company

Company Name
Robertson Recruitment Services

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Job Location
Town
Nottingham
Post Code
GB-NG7
District
Nottinghamshire
State
East Midlands
Country
United Kingdom
Posted
2014-07-31




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    134,646,021
    Posted
    > 99 days ago
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