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Customer Service Executive (#1,009,375,665) 

Job offer #1,009,375,665 in Portsmouth , United Kingdom

Our client is searching for ambitious people, to join their expanding team. If you enjoy operating in a fast-paced environment, as part of a close team working, then this is the place to be. Salary £21, 000 with a £6,000 OTE. Our client are a leading sales and service centre delivering contract solutions for a variety of industries. They have a fun, passionate and a rewarding working environment. Joining the team as a Senior Customer Service Executive, you will take full ownership and responsibility for ensuring timely, quality completion of hardware and service commissioning for assigned accounts. Senior Customer Service Executive Key Responsibilities - 1st line support - Maintaining and developing relationships with customers and third parties - To develop the processes for managing post sale activity - Upselling and account growth using sales through service - Handling calls from customers and potential customer - including Technical, Installations and specific account management Our client is looking for an individual who will constantly strive for customer excellence. Proven experience working in a call centre environment would be beneficial but not essential. To be considered for this role, you must have: - Experience of working with a CRM system - Essential - Proficient in Microsoft Office, Excel - Essential - Previous experience managing a customer journey within a technical environment - Essential - Previous Contact Centre experience - Desirable but not essential - One Drive - Desirable but not essential These are just a few of the additional benefits you can expect to receive as a Senior Customer Service Executive - 28 days paid holiday (includes Bank Holidays) - Childcare Voucher Scheme - Full training and ongoing development - Central working location accessible by all public transport - Regular incentive in addition to a generous monthlybonus

Job Details

Job Location
Post Code
South East England
United Kingdom

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