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GERMAN Customer Service Advisor for Leader in Multimedia & Consumer Electronics (#135,739,900) 

Job offer #135,739,900 in Edinburgh (Lothian), United Kingdom

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Are YOU:
- looking for an experience in Customer Service in a well-established, international Company?
- a ‘people-person’, who loves being in touch with other people and helping them out?
- a fluent German Speaker?
If so, the position with SONOS is definitely an offer for you!

The Client:
SONOS is an American consumer electronics company, specialising in creating Wireless HiFi Systems. Over the 12 years of their presence on the market they have become one of the Leaders in their industry. At the moment they are present in over 60 countries, co-operating with thousands of retailers!

Along with the growing number of their Customers, they are developing their Customer Service teams worldwide and at the moment are looking for German Speaking Customer Service Agent to support them from their outsourcer’s office in Edinburgh, Scotland.

The position – German Customer Service Agent for SONOS:
SONOS are looking for creative and open-minded German Speakers to join their Support Team. As their Customer Support Agent you will be:
- Providing Sonos Customers with information and support on the products.
- Taking care of Pre-Sales activities and managing orders.
- Troubleshooting Customers’ problems with products.
- Ensuring the highest levels of Quality and Customer Satisfaction are met.

Candidate profile:
- Fluency in German and English.
- Experience in people-facing roles and strong customer service skills.
- Strong problem-solving and decision-making skills.
- Interest in technology and music will be an advantage.
- Good team-player.
- Ability to work in fast-paced environment and multitask.

- Excellent Relocation Package! (For candidates relocating from abroad)
- Life Assurance & Pension
- Health Care discounted packages
- Shopping vouchers and Employee’s Purchase Scheme
- Generous Education Assistance
- Modern offices with leisure areas for the employees.

This is an excellent opportunity for people interested in international career, but also great in working with customers! For more details, please submit your application via application button below.

Customer service, German, UK, United Kingdom, Scotland, Edinburgh, customer support, multilingual
Kundendienst, Deutsch, Großbritannien, Großbritannien, Schottland, Edinburgh, Kunden-Support, mehrsprachiges

Job Details

Employment Status
Full time
Type of Salary
Salary plus bonus
Job Location
Post Code
City Of Edinburgh
United Kingdom

Job Requirements

Professional Experience
6 Months
Languages known
English  (Expert)
German (Expert)

Recruitment Company Details

First Place Recruitment
Name of the Contact Person
Alicja Rynda

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