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Customer Support Agent (#927,104,648) 

Job offer #927,104,648 in Malta

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Our client, a leading online gaming company is looking for a Customer Support Agent to join their growing company.

Key Responsibilities

Manage incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handlingquotas
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers


Have previous experience working in the iGaming industry
Fluent in English and at least one other language including either Swedish, Finnish, German or Norwegian
Be self-motivated and able to stick to deadlines or timelines that may arise
Have a sparkling personality that can easily deal with people
Be able to work shifts
Think outside of the box when necessary. This may include writing social media posts or accepting other responsibilities if they arise

The Company

Company Name
Quad Consultancy
Company Description
Quad is an international boutique HR Consultancy specialising in bespoke professional service. We are a dynamic, enthusiastic group of highly qualified and experienced professionals dedicated to providing exceptional customer service to our extensive network of clients and candidates. We differentiate ourselves in a sector dominated by e-commerce in having a friendly service-oriented and a personalised approach. Our services include: - Recruitment - Learning & Development - Payroll Services - Psychometric Testing - Others
Number of Employees
1 - 10
Your Contact Partner

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Job Location

Job Requirements

Minimum Educational Qualification
Standard X
Languages known
English  (Expert)

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  • Statistics for this Job Listing

    97 days ago
    Seen in Search Results
    This ad was matched 3 time(s) in Gigajob search results
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    This ad was viewed 4 time(s) by Gigajob users