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Data Entry Operator, Accountant, Customer Service (#988,024,483) 

Location: worldwide (CV #988,024,483)

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Maintain of all type accounting vouchers entry. Maintain bank reconciliation Statement and Reconciliation of Debtors & Creditors, maintain books of accounts in Tally, preparation of Quarterly Sale Tax/Vat, TDS & Filling Return. Handling ledger accounts and keeping the check for any invoices or payments. Making use of technology to develop, implement, modify, and document record keeping and accounting systems. Prepare the Receipt & Payment Account, Profit & Loss Account and Balance Sheet according to accounting rules. Posting Service Tax, Custom, CST and VAT Entries. Support establishing and continuously improving the ways of working. Develop and manage good relationships with the auditors of the company. Implement process improvements to improve efficiency and accuracy in VAT reporting. Manage the standardization and continuous improvement of VAT compliance. Analyzed the specific needs of customers via careful surveys to develop data driven pitches, trained two new employees in industry knowledge, pitch presentation, and closing strategies, fostered strong relationships with customers and strategic associates to elevate brand awareness through community initiatives such as Meals on Wheels and sponsorship of homeless shelters. Dealt with customer queries, analyzed precise ongoing market analysis and valuation of competitors and looked out for unique ways to enhance sales. Sent reminders of premium payments and notified customers of any rate changes. Explained coverage options to the customers, using a self-made presentation that became company standard. Presented claims for insurance benefits when dealing with auto accidents & natural disasters monitored insurance claims to ensure they were settled equitably for both client and insurer. Served as a data entry operator Generate Etihad Credit Bureau report from Bureau website for customers who are applying for personal loan. Made outbound calls to the company’s prospective customer list for contact center department. Performed certain data entry level tasks for systemizing the employee information system. Listing application forms which is received from all U.A.E branches. To ensure proper coordination between the staff of all the verticals operating from the branch. To handle all the responsibility including compliance, risk and customer complaint of the branch as well as Franchisee. To ensure adherence to statutory/regulatory and internal norms. Adherence to all DP KYC and other procedural requirement. Customer complaint management. Customer service – Ensure consistent, reliable, problem free services at branches. Taking care of pay in & payout of shares, dematerialization of shares, remat, redemption of mutual fund, pledge creation and revocation, shares transfer to one a/c to another a/c, client’s Demat and Trading a/c related all updation like – address, financial details, contact details and e mail id updation to the branches and franchisee client. Efficient management of team by mentoring, training and motivating the team members. Taking care of MIS & maintain reports for the northern region. Organizing training to another region for various program like CRM, BOSS & DEMATRIX

Personal Details

39 Years

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Preferred Job Location

Educational Qualifications

Highest Qualification
Bachelor's degree  (BACHELOR OF ARTS) from EIILM UNIVERSITY  with 1st Marks / Grade / Class

Professional Details

Professional Experience
11 Years 6 Months
Languages known
English  (Expert)
HINDI (Expert)
BENGALI (Expert)

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