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Student Services and Student Experience Coach (Madinah College) (#979,838,228) 

Job offer in Saudi Arabia

Job purposeThe Student Services and Student Experience Coach will work with the incumbent Student Services Manager(s) to develop an effective student services department that meets the needs of all learners and stakeholders. This will include setting up and/or improving academic interventions, pastoral tutoring, extra-curricular activities and admissions and registration. He will work closely with all members of the senior coaching team, in particular the Curriculum, Quality and Leadership coaches.Responsibilities1.Work with the incumbent Student Services Managers and Vice Dean to develop an effective structure for the department2.Lead in chioning a range of student educational and extra-curricular initiatives which will improve student engagement, satisfaction and success?3.Deliver, alongside the student services Dean and managers, a student services strategic plan4.Develop and assist in the delivery of a new Library and Learning Resources Strategy5.With the quality coach, will keep under review key indicators of the student experience and draw up action plans to improve it6.Develop student services and student experience procedures and guidelines7.Develop a contemporary student handbook8.Implement an alumni strategy and planKnowledge skills & experienceQualifications Undergraduate degree in any discipline MA in Education preferred, but a postgraduate qualification essential Knowledge & Experience Extensive Student services/student experience knowledge and background within an educational setting Knowledge & Experience At least 5 years relevant experience in developed country (essential) Proven experience of managing change, engaging others with a focus on successful outcomes for students Must have experience of some of the following in a college setting: oStaffing/Personnel ManagementoStudent EngagementoQuality ManagementoCareer Advice and GuidanceoProcesses ManagementoOrganization developmentoCommunication ProcessesoMotivating OthersoPromoting Process ImprovementoReporting Skills Skills/Aptitude Possess a strong team work ethic, excellent communication skills and the confidence to influence and negotiate at all levels of the organisation. Superior interpersonal skills Excellent negotiation skills Can apply knowledge about administrative services in a vocational/tertiary education environment to develop and implement administrative functions that support teaching and collaboration. Additional Project Requirements Must be able to read and write an acceptable level of English (IELTS 6.0 or equivalent). Arabic speakers are highly sought after Is recognized by peers as a manager/leader in the field of administration and operations and is knowledgeable about professional development models, powerful professional development designs, and multiple forms of coaching. PersonPersonal Qualities Ability to work under pressure on a variety of competing projects whilst delivering to agreed deadlines

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Saudi Arabia

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