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Application Support Engineer (#132,541,125) 

Job offer #132,541,125 in Singapore (Singapore), Singapore

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Job Description

Delivers technical support for software applications and technologies of the business
Interpret feedback from end users or address other technical issues
Monitor data centre applications
Troubleshooting hardware / setting up new systems / server operations
Track and resolve exception incidents and requests
Review application services related reports on a daily basis to ensure services related issues are identified and resolved
Respond to application/database related alerts and escalations and collaborate with IT department to come up with strategic solutions to recurring problems
Run database queries and interpret results
Use excel spreadsheets, present and collate data
Participate in projects and undertaking the assigned tasks
Perform daily systems and applications availability checks
Perform remote installation of application software and application support using remote control tool
Provide assistance in Application testing and co-ordination with the developer team

Desired Skills & Experience

Bachelor's Degree / Post Graduate Diploma in Computer Science / Information Technology
Applicants with related working experiences are encouraged to apply
Fresh graduates will be considered
Technologies used – Java, MySQL, Web technologies like HTML, Javascript, Browsers
Analytical, meticulous, able to multitask
Excellent communication skill
Able to deliver results in the most efficient manner

The Company

Company Name
Company Description
Pure Commerce provides on-demand payment solutions to Banks & Multinational corporations The Pure Commerce service suite gives merchants and their customers the ability to transact in a wide range of currencies with no FX risk, creating a better shopping experience for merchant & customer alike.

Pure Commerce has its headquarters in Singapore and offices in Atlanta, London, Mexico City, Seoul, Sydney, Tokyo and Zurich. The company is privately owned by its directors and a syndicate of investors.

The company was established in 1997 and has a proven track record of successfully developing and deploying innovative banking services across the globe.

Pure Commerce was Asia-Pacific’s:

- First provider of multi-currency credit card processing services
- First provider of dynamic currency conversion services at point of sale
- First provider of online real-time dynamic currency conversion

Our Clients
Pure Commerce services international financial institutions as well as global companies operating in the travel sector.

We partner with financial institutions around the world that are looking for innovative ways to extend their existing systems.

Our corporate client base includes businesses from the following industries:
- Duty free retailers
- Hotels
- Airlines

Pure Commerce holds an Australian Financial Services License (AFSL no: 262082). Pure Commerce is therefore regulated by the Australian Securities and Investment Commission (ASIC).
Number of Employees
11 - 100
Your Contact Partner
Yvette Abat

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Job Location
Post Code

Job Requirements

Minimum Educational Qualification
Any Qualification  in Information Technology
Languages known
English  (Beginner)

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