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Customer Service And Support (#973,142,264) 

Location: Cape Town (Western Cape), South Africa (CV #973,142,264)

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I have for the past 3 years been employed as a Customer Service Agent in various call centres. The last being EXL South Africa (Direct Line Motor Insurance UK).
I have achieved Top Adviser Awards at both Capita (O2) and Webhelp (Vodafone) and was rewarded with a voucher at WNS (British Gas) for achieving the most inbound Lead Pitches.
Before working in the call centres, I did short casual receptionist work to fill in for a friend for Edge for Men Hair Salon, where I was responsible for running the front desk, making appointments for stylists and handling petty cash, payments, as well as ensuring that the wages of weekly casuals (including myself) were paid correctly.
I have gained invaluable experience at all the above companies and am confident in my ability to interact and communicate effectively with others.
I would interact with an array of different individuals within the uk regarding their issues with their products or services and given each one’s differing style and need, has equipped me with the ability to adapt to changing circumstances and personalities.
I set high standards for myself, take pride in the execution of my work and do my utmost to meet-and exceed all targets that are required of me in my current-and previous positions.
I am not afraid of a challenge and I am always willing to learn.
I consider myself to be well-spoken, hardworking, organised, reliable and can work extremely well as part of a team or independently, if required to do so.

Personal Details

Courtney Scott
23 Years

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Preferred Job Location
Cape Town
Post Code
Western Cape
South Africa

Educational Qualifications

Highest Qualification
Matric NQF  with Grade 12 Marks / Grade / Class

Professional Details

Professional Experience
3 Years 4 Months
Languages known
English  (Expert)
Afrikaans (Expert)

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