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Dialler Administrator (#518,007,167) 

Location: Cape Town (Western Cape), South Africa (CV #518,007,167)

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• Clean-up and Loading of Dialler Files (Vici Dial, Presence Dialler , One Stream Dialler) • Checking systems before advisors start working (Queue Metrics, Einstein, Bria) • Service Desk/Help Support to the Call Centre. • Assist with Dialler issues • Daily Meeting with Stakeholders • Compiling Statistics and Reports • Maintained Headset Database • Sending Bulk SMS’s to customers

Job Details

Employment Status
Full time
Type of Salary
Salary plus bonus
Preferred Job Location
Cape Town
Post Code
Western Cape
South Africa

Educational Qualifications

Highest Qualification
Diploma  (ICT Cetificate)

Professional Details

Professional Experience
3 Years

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