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Assistant Practice Manager (#1,184,317,148) 

Job offer #1,184,317,148 in Bloemfontein (Free State), South Africa

National Private Optometry Group is seeking an Assistant Practice Manager at their Bloemfontein practice to assist with procedures and management.
Salary R11 000 pm basic salary + commission, incentives, benefits
Position is open for race and gender
Bilingual Afrikaans and English
Key responsibilities of this Assistant Practice Manager:
Practice Management (Patient, Practice and PA's)
Efficient Operational Processes Implementation
Assuring Excellent Customer Care & Satisfaction
Ability to identify and provide training (Existing and new PA's)
Practice assistant equipped with knowledge about medical aid processing
Needs to show customized precision in all work aspects (Uniform and work stations)
Morning reports & Daily cash ups
Non-invoiced report & Pending weekly checked and update
Cross reference turnover with daily invoice log/ job intake report
Debtors age analysis report weekly & ensure payment options before job ordering
Month end reports and feedback to head office
Attendance registers, Update of stationery and employee information
One-on-one sessions with Practice assistants
Weekly feedback to Practice Manager, Senior Optometrist
Weekly training, structured and monthly team meeting (Motivational)
Ensure a trustable relationship between Practice manager, yourself and PA's
AM must be present on the floor 80% of the day and be ensure that the leadership between Assistant manager and Optometrist must be consistent & flawless.
Approving and follow-up on credit note and refund sysaid requests
Providing feedback regarding customer care requests - medical aids, patient requests
Monitoring work hours of practice assistants as well as leave requests.
Problem Solving
Report analysing
Communication - ability to communicate with all types of people at different levels
Customer Service Skills
Relationship building skills
Interpersonal Skills
Computer Literacy: Microsoft Office Suite
Numerical skills - ability to do relative types of calculations
Document tracking skills
Client correspondence skills
Ability to deal with account enquiries
Ability to carry out instructions effectively
Verbal and Written communication skills
Organised and Meticulous (Attention to detail)
Endurance
Stability (Emotional/Intelligence/Time management
Accuracy and efficiency
Consistency
Reliable, dependable and responsible
Motivated
Professional
Enthusiastic
Tact and diplomacy
Multi-tasking and Conflict Management/cultural
Excellent remuneration package.
Ability to work well under pressure and to maintain effectiveness during changing conditions.

Job Details

Job Location
Town
Bloemfontein
Post Code
ZA-9300
State
Free State
Country
South Africa



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    Gigajob-ID
    1,184,317,148
    Posted
    13 days ago
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