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This is a Gigajob job posting for:
COUNTER + INTERNAL SALES REPRESENTATIVES (STEEL, HARDWARE, TUBING, FLUID CONTROL) (#1,205,726,734)
Job offer #1,205,726,734 in Bloemfontein (Free State), South Africa
Responsibilities Greet customers and answer all enquiries. Suggest items available for sale and assisting in locating items. They are responsible for the processing of customer orders. They provide quotations to the customers either telephonically or written. They advise customers with respect to stock availability, lead times etc. They provide solutions for customer who at times my not know exactly what it is that they are looking for. Develop new sales opportunities through cold calls to potential customers. Manage cash and credit transactions. Inform customers about special promotions. Stock shelves as and when needed. They need to keep themselves abreast with regards to latest product trends / developments so as to best advise the customers. They need to have an understanding of how the different products work together to complete a system. They need to ensure that their respective sales and GP targets are realized on a monthly basis. They need to take the initiative by telephonically calling on customers for business. Ensure that credit notes are avoided through clear communication with the customer so that we know exactly what is required in terms of the products, the quantum of products required, the price and the place of delivery. Ensure that emails are responded to DAILY Placement of buy-out orders for non-standard stock items required by the customer. That ones workstation is neat and tidy at all times. Ensure that they show initiative by asking for product knowledge training as and when required. Provide after sales follow up so as to ensure that the customers as satisfied with our service. Handle administrative duties. Remain relevant with respect to the products offered by the company and ensure that you are technically competent in the sale thereof by attending regular training programs offered by the company. Key Performance Measures Achievement of sales and margin targets. Improvement in unit volumes sold. Promote the company loyalty programs Keep credit notes to an absolute minimum. Technically competent and relevant to market environment. Maintain a professional working relationship with customers, work colleagues and Management.
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