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Claims Clerk (#1,021,449,542)
Job offer #1,021,449,542 in Stellenbosch (Western Cape), South Africa
KGA Life is one of South Africa's leading funeral insurance companies and has offices in the Western Cape, Gauteng, Eastern Cape, Free State and KwaZulu Natal.We are seeking a methodical and customer focused Claims Clerk to join our Claims department, located in Stellenbosch. The Claims department's objective is to settle all valid claims within a set timeframe.The main duties will include: Receive and index claims.Accurate and timeous record keeping of all claims received, as well as the real time status of each claim.Assign claims to clerks.Maintain accurate records on multimedia platforms. Monitor turnaround times and ensure delivery within standard timeframe. Assess validity of claims.Ensure all required documentation is received.Ensure effective communication with internal and external stakeholders.Follow up on pending claims.Qualification and experience required:Grade 12 with maths and accounting as subjects.1 year experience as a Claims Clerk in the Insurance industry is required. Knowledge of group scheme administration would be an advantage.Must be 100% computer literate with experience working on Microsoft Office. Data capturing experience on Excel.Essential behavioural competencies: Attention to detail and quality adherence is imperative.Being customer orientated is essential.Must be able to exercise independent judgement and solve problems.Excellent communication skills; verbal and written. Must have an ability to work to tight deadlines and within time constraints.Only candidates with the required qualifications and experience will be contacted.If you do not receive a reply within 14 days of your application, please consider your application to have been unsuccessful.
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