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Guest Service Manager in Kruger National Park (#982,814,635)
Job offer #982,814,635 in Krugersdorp (Gauteng), South Africa
We are looking for an experienced GUEST SERVICE MANAGER to join the team of a wellknown 5 star lodge located in Sabi Sands Game Reserve. The role of the Guest Service Manager is to ensure a superior guest experience in the delivery of the service, food and beverages and to ensure the successful management of Service staff to deliver on required standards.Responsibilities of this job:Guest Relations and HostingManage Service StaffEnsure service standards are metEnsure Health & Safety standards are metStaff training, conduct and performance managementAdministrationEnsuring guest satisfactionHandling guest complaintsKnowledge of Menus, food and wineDevelopment and execution of innovative and unique guest experiences for guestsSkills and Knowledge RequirementsExcellent Interpersonal SkillsAt least 2 years management experience in similar role5 Luxury lodge experienceNQF Level 4+ MatricHospitality related certificationFood & Beverage knowledgeThorough working knowledge of wine and grape varietals, as well as serving thereofAdministrative competenceAble to multitaskAble to work accurately under pressureComputer literate at intermediate level: MS Office, ExcelExcellent verbal and written communication skillsAble to work effectively as part of a team and independentlyDriver's LicenseStart: 2018 or the nearest possible dateSalary: Market related, LiveInTo apply for Guest Service Manager | Sabi Game Reserve | 5 star Lodge, please send your CV in WORD document, with recent photo, copies of relevant qualifications and contactable references.ONLY SHORTLISTED CANDIDATES WILL BE CONTACTEDRecruit for Africa is a recruitment agency based in South Africa specialising exclusively in hospitality, retail, chefs and lodge placements. Our agents are specialists in their fields and will be able to advise you and assist in the recruitment process, from the moment you apply for a job until you start your employment. Do not look any further and contact Recruit for Africa to find you the perfect employee or to secure your dream job!
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