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Manager Technical Underwriting (#1,155,344,860)
Job offer #1,155,344,860 in Bloemfontein (Free State), South Africa
Human Capital is a focused recruitment company that specialises in placing highly talented and qualified candidates within Finance, Engineering, IT, and supporting industries. Purpose of the job: Provide technical underwriting expertise with a clear focus on growth, profitability, efficiency and customer satisfaction. Manage the product set in line with the company risk appetitite and business strategy. Key Responsibilities: Monitors market conditions, competitive landscape regulatory and technological changes and provides feedback on complaints to ensure the product offering remains relevant and competitive Manage the process of implementing any product or underwriting changes Set the underwriting framework and guidelines in line with business strategy and implement into the various policy administration systems Monitor and track compliance to underwriting guidelines and make recommendations to senior management to mitigate any risks identified Provide technical underwriting expertise with a clear focus on growth, profitability, efficiency and customer satisfaction Manage a team of underwriters Provide trainingto the larger underwriting teams working in the business environment Continuous improvement to ensure effective service Ensure statutory and legislative knowledge is always current in order to resolve customer complaints, to advise the business on corrective solutions to mitigate risks and improve customer experience Service delivery to ensure customer delivery Cost control and governance adherence Quality people practices Bachelor degree and/or equivalent NQF Level 7 qualification in general insurance 5 - 8 years experience in technical underwriting or product development 2 - 3 years experience in leading a team of specialist underwriters and/or portfolio managers
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