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Personal Loans Consultant (#1,228,095,455) 

Job offer #1,228,095,455 in South Africa

Nedbank Recruiting

Requisition Number 13;


Closing Date 13;

13 December 2018

Location 13;


FAIS Affected 13;

FAIS Affected : Yes 13;

Job Purpose 13;

To retain, maintain and increase Nedbanks client base through relevant need:based selling and servicing of financial products and services to various Loan outlets.

Job Responsibilities 13;

:Deliver on targets, due dates and all service level agreements by selling Nedbank products in identified communities
:Accept and implement advice, resulting in improved performance by identifying sales opportunities and community involvement.
:Understand and meet client needs through conducting client needs: based analysis aligned to Nedbank procedures and FAIS Act.
:Create synergy and build relationships with internal stakeholders by participating in collaboration meetings and adhering to standard operating procedures.
:Build and maintain internal and external vendor and supplier relationships by identifying improvement opportunities and by meeting with vendors and suppliers according to Service Level Agreements.
:Ensure work completed to plan, progress reviewed and corrective action taken by monitoring activities, reviewing action plans and taking corrective action.
:Deliver agreed results and create an environment in communities for selling Nedbank products and services by utilizing resources according to Nedbank policies and procedures.
:Manage risk by meeting technical, company standards, practices and resource management (e.g. ultraviolet lights to identify false identity documents).
:Comply with risk standards, monitor and ensure corrective action by taking
:and resolving challenges in community sales areas.
:Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
:Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
:Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
:Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
:Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
:Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with team.
:Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
:Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
:Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems. 13;

Essential Qualifications : NQF Level 13;

:Matric / Grade 12 / National Senior Certificate 13;

Preferred Qualification 13;

:Diploma or Degree in Finance or FAIS:related qualification with Regulatory Examination 1 13;

Minimum Experience Level 13;

:1:2 years experience in a customer service and/or sales environment, in a financial institution 13;

Behavioural Competencies 13;

:Sales Disposition 13;
:High:Impact Communication 13;
:Sustaining Customer Satisfaction 13;
:Building Trusting Relationships 13;
:Advancing Sales Discussions 13;
:Active Learning 13;
:Managing Work 13;
:Collaborating 13;

Technical / Professional Knowledge 13;

:Microsoft Office 13;
:Business writing skills 13;
:Cluster Specific Operational Knowledge 13;

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Job Details

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