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Rooms Division Manager (#997,786,073) 

Job offer #997,786,073 in Franschhoek (Western Cape), South Africa

Reference: CPT000018-SW-1 Maximise financial performance, guest service and standards for luxury guest houses based on a wine farm in the Cape Winelands. Duties and responsibilities: Maximise occupancy and achieve room revenues Implement Division strategy, plans and objective Staff recourse management and planning Create an operating environment that ensures consistent guest satisfaction Ensure the efficient and effective operation of the Housekeeping and Front of House and Reservations departments Maintain product and service quality standards by conducting ongoing evaluations and inspections Planning and implementing Rooms Division budget Managing day-to-day operations as part of a management team Ensuring the delivery of exemplary standards of guest service On-going review and monitoring of work performed by team Complying with business and operational processes and procedures Ensure good safety practices Implements maintenance and preventative maintenance programmes Monitoring business results and compiling relevant financial reports and other financial duties Conduct Site inspections Overseeing Accommodation sales plan Provides direction and support to direct reports The successful candidate will be sufficiently skilled to: Provide clear direction to staff, establish standards of performance and behaviour for others and motivate and empower individuals Initiates and generates action to accomplish objectives Sets high standards and monitors and maintains quality and productivity Set clear objectives, plan activities and their sequence well in advance and manage own and resources’ time effectively Focus on customer satisfaction to delivera quality service or product to agreed standards Candidate Requirements: Hospitality or related qualification 5-10 years’ hospitality experience in a similar role 3-5 years’ Executive housekeeping and / or Front of House management experience Valid driver’s licence

Job Details

Job Location
Post Code
Western Cape
South Africa

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